SmartButler FAQ
Frequently asked questions
What are the major differences between Mezzo and Full Service version? What is usually the lead time for each version?
Lead time for Mezzo is usually around 5 days for onboarding, Full Service has dependency on servers availability and configuration, PMS connection, paperwork and more, onboarding is roughly around 6 weeks
Is PMS interface mandatory when using Full service?
What protocol type SmartButler's PMS interface is based on?
Is SmartButler cloud based solution? Is it web-based one?
What is required to migrate from Mezzo version to Full Service LogBook module and how long does it usually take?
Are tasks to runners SMS based?
Is it possible to run SmartButler for a trial period?
Are your mobile apps native or hybrid written?